Frequently Asked Questions

An account manager will call you within 24 hours to schedule the work. Work is usually completed within two weeks of purchase depending on your scheduling requirements.
What if I need more information about a service? Use the green chat icon at the bottom right of the screen to chat with us now, send us an email at, or give us a call at (832) 874-1323.
We only charge for the amount of work that is agreed to by the client, however, our packages have been set-up with minimum amounts of time based off of the average effort that it takes to complete the task.
You can cancel the order within 24 hours for a full refund. Outside of this window, we offer store credits.
Yes, the account manager who contacts you will discuss what is needed, and can provide a formal statement of work.
Online, we accept only credit card payments at this time. If you would like to pay via check or ACH, please contact us at
If you would like to pay offline using credit card, check or ACH, please contact us at